Customer Service Representative - State Farm Agent Team Member
Full Time in San Antonio - TX
Responsive recruiter
Benefits
- Simple IRA
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.
I’m involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I’m also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.
Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I’m looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you’re looking for a supportive environment where people work together and invest in each other’s success, we’d love to meet you.
I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.
I’m involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I’m also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.
Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I’m looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you’re looking for a supportive environment where people work together and invest in each other’s success, we’d love to meet you.
ROLE DESCRIPTION
As a Customer Service Representative with Charles Laubach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation $45,000.00 - $60,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none