Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sean Wood

Sean Wood

August 4, 2026

5  out of  5
rating by Sean Wood
"Chuck and his team have been incredibly reliable. They have sometimes done a better job of taking care of us than we have. Most recently I changed auto insurance from this military-affiliated insurer to State Farm. Chuck's associate Annaie Rodriguez showed me how much I could save. My head almost popped off. Are you kidding?! It was close to half with the same coverages!"
Profile photo of Austin Wiegand

Austin Wiegand

July 31, 2026

5  out of  5
rating by Austin Wiegand
"My State Farm agent was Annaie Rodriguez and she was very helpful and nice. She got me my new auto insurance policy in under 5 minutes and was very thorough and detailed in explaining the policy.

I would recommend her to anyone looking for new auto insurance or wanting to partner with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Save with premium adjustments when you add a life insurance policy to your portfolio of coverage. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Esteban Luna

Esteban Luna

July 29, 2026

5  out of  5
rating by Esteban Luna
"I had my truck window broken unexpectedly and was dreading dealing with the insurance process, but Destiny at State Farm made everything incredibly easy. I called her, she took care of everything, and had someone out to replace my window the very next day. The whole process was smooth from start to finish, and my truck looks like nothing ever happened. She kept me updated, answered all my questions, and made a stressful situation so much easier. If you need an agent who’s responsive and genuinely takes care of you, I definitely recommend asking for Destiny. Thanks again!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in San Antonio to know you had such a great experience with us. "
Profile photo of Michael Ramirez

Michael Ramirez

July 27, 2026

5  out of  5
rating by Michael Ramirez
"Great compassionate assistance and quick resolutions to my situationa"
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in San Antonio. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Anna Panter

Anna Panter

July 22, 2026

5  out of  5
rating by Anna Panter
"I connected with Chuck after losing my drivers license. It magically reappeared in my mailbox with a note. He had found it in a parking lot and went out of his way to drive it to my house. My thinking is that if this is the length he goes for a stranger and on his own prompting, he has the strength of character and trustworthiness to be an agent I would be happy to trust for my insurance needs. Thank you Chuck!"
We responded:
"Thank you so much Anna for this great review. I am so glad I was able to help make your life go right. If I can ever be of service to you and your family don't ever hesitate to reach out! Chuck"
Profile photo of Victoria Najarro

Victoria Najarro

July 18, 2026

5  out of  5
rating by Victoria Najarro
"Destiny is so helpful, she helped me understand the importance and difference in insurances. Thank you so much.😊"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of juan giddeons

juan giddeons

July 15, 2026

5  out of  5
rating by juan giddeons
"Annaie m Rodrigue excellent person she carried her very professional, and I’m very happy with State Farm"
We responded:
"Thanks so much for the amazing review, juan! We really appreciate your support here in San Antonio. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Ruiz V

Ruiz V

July 3, 2026

5  out of  5
rating by Ruiz V
"First of all I'm super appreciative of Elysa Santos knowledge and expertise.

I was only going to insure 1 motorcycle.

But thanks to her great customer service and helpfulness. She convinced me to switch from another company to both under your protection.

Words are not enough...

Respectfully,

Valentin Ruiz"
We responded:
"Thank you for the amazing review, Ruiz! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Adrian Ramirez

Adrian Ramirez

June 17, 2026

5  out of  5
rating by Adrian Ramirez
"Great service, as always!"
We responded:
"Thank you for the amazing review, Adrian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of B H

B H

May 15, 2026

5  out of  5
rating by B H
"It's always a pleasure talking with everyone. Their calm, reassuring voices are comforting in any circumstance. Thank you"
We responded:
"Thank you for your kind review of State Farm Agent Chuck Laubach’s Team. We appreciate it!"
Profile photo of Gricelda Macias

Gricelda Macias

May 14, 2026

5  out of  5
rating by Gricelda Macias
"Fernanda was so awesome with the customer service she gave to me."
We responded:
"Thank you for the amazing review, Gricelda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Tondee Miller

Tondee Miller

March 9, 2026

5  out of  5
rating by Tondee Miller
"Working with Annaie was great, she helped me really good, with agents like Annaie R would be nice"
We responded:
"Tondee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chuck Laubach’s Team!"
Profile photo of Gary Roberts

Gary Roberts

February 23, 2026

5  out of  5
rating by Gary Roberts
"I had the best experience with Destiny. She made the process of getting my insurance switched to Texas so easy. Thank you so much Destiny!"
We responded:
"Thank you for the amazing review, Gary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jonathan H

Jonathan H

February 21, 2026

5  out of  5
rating by Jonathan H
"Destiny answered every question I had and walked me through the process so easily! I ended up with a better rate than I had elsewhere and was very pleased with the excellent service I received."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chuck Laubach’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Alyssa Luna

Alyssa Luna

February 20, 2026

5  out of  5
rating by Alyssa Luna
"Wonderful experience with destiny! She made the whole process of switch my car and home insurance so very easy and saved me money, looking forward to the future. ☺️ thank you!"
We responded:
"Thank you for the amazing review, Alyssa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of M Al

M Al

February 20, 2026

5  out of  5
rating by M Al
"Melissa is very helpful and walks you through making sure you get what you want/need."
We responded:
"M, thank you for your wonderful review of State Farm Agent Chuck Laubach’s Team!"
Profile photo of C O

C O

January 29, 2026

5  out of  5
rating by C O
"Melissa was absolutely amazing. She was patient and flexible and took time to give me options to choose from. I felt well cared for."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chuck Laubach’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Rachel Teniente

Rachel Teniente

December 8, 2025

5  out of  5
rating by Rachel Teniente
"Very Satisfied with Melissa's service & professionalism. Wish I would have called sooner. Great rates!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Vishal Sharma

Vishal Sharma

December 5, 2025

5  out of  5
rating by Vishal Sharma
"I had the pleasure of interacting with Melissa Balderrama in Chuck Laubach's office and it was one of the most wonderful Customer Service experiences one can ask for. I reached out as I was in need for home insurance and not only she did her job, but went out of the way in pointing out few things that I needed to get addressed in my public record.
She was VERY patient , prompt and kind in her interactions over days and weeks and I would recommend her / Chuck / State Farm to anyone any day of the week.
Once again - Thank you Melissa and you will be the first person I call for any insurance needs I will ever have .

Vishal."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Agnes Nelson

Agnes Nelson

November 20, 2025

5  out of  5
rating by Agnes Nelson
"Newbie to this service that they have.
So far, Im glad and satisfied.
Answered all questions, very helpful and reasonable price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Berke Demir

Berke Demir

September 29, 2025

5  out of  5
rating by Berke Demir
"Rachel did an excellent job all the way around. Couldn’t ask for anything done any better. Highly recommend Chuck, Rachel and the team at State Farm."
We responded:
"Berke, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chuck Laubach’s Team—we are always here to help! Sorry for the late response I totally missed this one."
Profile photo of Justin Martinez

Justin Martinez

September 25, 2025

5  out of  5
rating by Justin Martinez
"Wonderful experiences to date. Special thanks to Rachel for taking the time to throughly understand my needs and make sure they were addressed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lizeth Salazar

Lizeth Salazar

August 27, 2025

5  out of  5
rating by Lizeth Salazar
"I recently had the pleasure of working with Annaie for my insurance needs, and I couldn't be more satisfied. From the very beginning, Annaie was professional, knowledgeable, and genuinely cared about finding the right coverage for me. She took the time to explain all of my options in detail, answered every question with patience, and made the entire process smooth and stress-free.

What truly stood out was her honesty and transparency, no pressure, no hidden agendas, just straightforward guidance. She helped me secure a great policy that fits my budget and offers excellent coverage.

If you're looking for someone who’s not only skilled but also kind, attentive, and reliable, I highly recommend Annaie!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Yvette McKenzie

Yvette McKenzie

August 22, 2025

5  out of  5
rating by Yvette McKenzie
"I recently had the pleasure of working with Rachel Yohe from State Farm Insurance. She made the insurance process easy. She was Friendly, knowledgeable, and always ready to answer my questions. She went above and beyond to find the best coverage at a price that won’t break the bank. I highly recommend them to anyone looking for an insurance agency that puts customers first. Two thumbs up and 5 stars"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am so glad we were able to provide you a better auto insurance policy. If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Colleen Uranga

Colleen Uranga

August 13, 2025

5  out of  5
rating by Colleen Uranga
"Rachel Yohe was amazing and gave us a policy that fit our needs. She was professional and helpful. Thanks Rachel you were awesome:)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"