State Farm® Insurance Agent Chuck Laubach
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Ramos
July 29, 2025
5
out of
5
rating by Chris Ramos
"amazing"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Monica Gonzales
July 22, 2025
5
out of
5
rating by Monica Gonzales
"My agent, Rachel Yohe, was incredibly helpful in setting up our complex business insurance. We truly appreciate her prompt assistance, attentiveness, and dedication throughout the process."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help with all of your business insurance needs."
Evan Garza
July 18, 2025
5
out of
5
rating by Evan Garza
"Melissa Balderama was the best helper there was. she gave me clear advice and instructions on what to do and how to get the insurance. she was great, i would definitely recommend her to anyone else in need of assistance to obtain insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I am so glad we were able to bundle the life insurance along with your auto insurance to realize some great savings. If you ever have any questions or need assistance, we’re here to help!"
Ms G
July 17, 2025
5
out of
5
rating by Ms G
"If you're looking for top-notch insurance, look no further—Rachel is simply the best! Give her a call; you won’t be disappointed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
han
July 10, 2025
5
out of
5
rating by han
"Annaie R. Has been nothing but sweet and helpful to me, answering any questions I had about my car insurance as we set it up together. She is very friendly and trustworthy, she even found me discounts to help lower my rate. She goes above and beyond, im so grateful! I would give 6 stars if I could! Thank you!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am so glad we were able to help you finding the auto insurance that protects what is important to you at an affordable price. If there is anything else we can do for your insurance needs, just let us know!"
Austin Wiegand
July 8, 2025
5
out of
5
rating by Austin Wiegand
"My State Farm agent was Annaie Rodriguez and she was very helpful and nice. She got me my new auto insurance policy in under 30 minutes and was very thorough and detailed in explaining the policy. I would recommend her to anyone looking for new auto insurance or wanting to partner with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Save with premium adjustments when you add a life insurance policy to your portfolio of coverage. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marlene n
July 2, 2025
5
out of
5
rating by Marlene n
"Good communication, Annaie Rodriguez was very nice and helpful."
We responded:
"We’re honored by your positive feedback! I am so glad we could help you find great Auto insurance. We look forward to continuing to provide you with great service! Let us know when you are ready to look at a life insurance plan."
fred Mendoza
June 19, 2025
5
out of
5
rating by fred Mendoza
"Melissa Balderrama great to have dealt with her ... very fast, gave me a way better experience with insurance companies than expected. I even walked away with some life insurance. Thanks Melissa 😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am glad Melissa could help put you in a better position with Auto and Life insurance. Congratulations for putting a plan in place for your loved ones."
D H
June 18, 2025
5
out of
5
rating by D H
"Very helpful with my new policy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Angel Copeland
May 20, 2025
5
out of
5
rating by Angel Copeland
"Rachel was terrific, appreciate all the help and additional information of all the insurance coverages offered. Exceptional customer service and very helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I am glad we had the auto insurance options you were looking for. We want to be there for all of your insurance needs, we are here to help!"
Gabrielle Gomez
May 20, 2025
5
out of
5
rating by Gabrielle Gomez
"Melissa has been so helpful the entire time I have had Statefarm at his branch. She’s walked me through any questions I’ve ever had. I’ve worked with a lot of insurances due to my job and Statefarm is amazing!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daniela Omokwale
May 20, 2025
5
out of
5
rating by Daniela Omokwale
"If you call in make sure you ask for Melissa Balderrama. SHE IS THE BEST. She is thorough but quick and efficient had me signed up for renters insurance before I could even blink. She is so kind and it was an absolute pleasure working with her. 10/10 experience and an amazing first impression using this company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, we want to be your expert. We want to help you make sure you have a life insurance plan to pay off auto loans, credit cards and burial costs, simple but effective. Thank You!"
Ray Gomez
May 12, 2025
5
out of
5
rating by Ray Gomez
"Gave me all the info I needed, very nice employees helped me with my quote and signing in a timely manner. Very affordable pricings"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jon Ocana
May 9, 2025
5
out of
5
rating by Jon Ocana
"Every staff member for State Farm has been extremely helpful. I was just helped by Melissa who worked proficiently and competent. I had no issues with getting documents sent over in a timely manner. Y’all are the best."
We responded:
"Hi Jon, thank you for sharing your wonderful review. Our team is thrilled to see that Elysa has been able to assist you in a helpful way. Next time you have a question for us please do not hesitate to reach out. We will be happy to answer anything! -Chuck "
Karen Priddy
May 8, 2025
5
out of
5
rating by Karen Priddy
"Rachel Kainer was great. She was very efficient and a pleasure speaking with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chela Contreras
May 6, 2025
5
out of
5
rating by Chela Contreras
"Fue muy profesional y supo esplicar cada detalle de mi polica y estoy muy agradecida con ella gracias."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Bagley
April 28, 2025
5
out of
5
rating by David Bagley
"Elysa was knowledgeable and very helpful with the Insurance mumbo-jumbo that I must say this office is run very smoothly, efficiently and with polite etiquette I never have been so happy to pay my premium thanks Chuck! And Support STAFF"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am glad we were able to boil down the coverage needed on the food truck and do the right thing. If there is anything else we can do to help, please let us know!"
M Wall
April 16, 2025
5
out of
5
rating by M Wall
"I’ve been a long a long time State Farm client; started in the 80s went I insured my first auto. Rachel Krainer at Chuck Laubach’s is super helpful. Insurance isnt always easy, there are always challenges, ups and downs, with any Company/Service. The Market isnt always friendly and Insurance for home and a family of cars for mandated services has its moments. Rachel made all those challenges a breeze and sorted out my headache in maintaining my insurance responsibilities. Thanks again, M"
We responded:
"Hi Mark, thank you so much for your continued loyalty and for sharing your experience! We’re honored to have been your insurance provider since the 80s—that’s truly something special. We know insurance could come with its share of challenges, and we’re so glad Rachel was there to help make things simple. She’s a fantastic member on our team, and we’ll be sure to pass along your kind words. - Chuck"
Rene Herrera
April 7, 2025
5
out of
5
rating by Rene Herrera
"Fernanda was so helpful and knowledgeable! She was able to answer all my questions and concerns. She went above and beyond!"
We responded:
"Rene I am so glad that Fernanda was able to help you and show you how much she really cares. Thank you so much for letting us know and we are grateful for your comments!"
Tony Boston
April 5, 2025
5
out of
5
rating by Tony Boston
"Rachel was awesome! Very patient, bless her heart."
We responded:
"We are so glad that Rachel was able to help you find a plan that meets your needs and fits your budget for home and auto insurance. We are here to help with all of the needs of the household. "
Dianne Burgett
April 1, 2025
5
out of
5
rating by Dianne Burgett
"Had the pleasure of speaking with Rachel from State Farm enjoyed our conversation and she got me the best price for my insurance policy."
We responded:
"We are so glad that Rachel was able to help you with your auto insurance and making sure you had the right coverage. Making sure you have an active loan pay off program is essential, call us for more information. Thank you for sharing your feedback!"
Erika Tolan
March 26, 2025
5
out of
5
rating by Erika Tolan
"Thank you Elysa for setting up our vehicles and house insurance! We did some research before deciding to go with Chuck and we have been very happy with our decision! Thank you for finding us the best discounts to minimize our costs!"
We responded:
"Hi Erika, thank you so much for your thoughtful review! We're so glad you chose to work with the team, and it's wonderful to hear that Elysa was able to help set up your vehicle and home insurance and provide you with budget-friendly coverage options. We hope to serve you again soon. Chuck"
Daniel Guzme
March 20, 2025
5
out of
5
rating by Daniel Guzme
"Well I can say is that Rachel Kainer is a very kind Agent and person explain everything and made thing easy to understand, there should be more kind people like Rachel thank you so much for help and understanding"
We responded:
"Hi Daniel, thank you so much for your kind words! We're thrilled to hear Rachel provided such a helpful and compassionate experience setting up your auto and RV insurance. She truly cares about making things clear and simple for our customers. We'll be sure to share your feedback with her—it will mean a lot. - Chuck "
John Kimes
March 20, 2025
5
out of
5
rating by John Kimes
"I'm returning to State Farm because of the great service and the attention to detail that Elysa Santos was able to offer, along with very attractive rates. It's nice to be able to interact with someone in the office and not an outsourced/virtual assistant."
We responded:
"Hi John, thank you for choosing to return to State Farm! We’re thrilled to hear Elysa’s excellent service and attention to detail made all the difference for you. Please don't hesitate to reach out if we could help you with something else. – Chuck"
Ronald Niemeyer
March 17, 2025
5
out of
5
rating by Ronald Niemeyer
"I had the pleasure of dealing with Rachel Kainer she did an outstanding job getting me the coverage I need and saved us some $$$ great person to work with"
We responded:
"Hi Ronald, thank you for sharing your experience! We're so glad to learn Rachel provided outstanding service and helped you choose budget-friendly coverage options. We hope to work with you again. – Chuck"