Chuck Laubach

"I became insured with State Farm after a long history with USAA. And I’m so glad I did. My insurance rep is Stormie. Absolutely love this young lady. She’s stayed on top of me (for my own good) and been very informative when I’ve had questions about my policy. Her customer service can’t be matched."

"I don't know what to say, I was desperate for auto insurance since my previous insurance provider more than doubled their rates overnight. I called Stormie, well rather she called me after I requested a quote online. I had done this for multiple insurance providers yet she has been the only one to reach out and establish contact. Stormie answered all of my questions and helped me find the rates that I needed, I could have never received that kind of attention from an automated source or an online quote. I will continue to do business, auto and home insurance through Chuck Laubach, State Farm & Stormie Garza, I look forward to a continued relationship with the State Farm agency."

"What can I say about the support service literally handed to me clearly and straight to point and very helping Stormie. She makes sure all is understood and accommodating to any questions I have. Appreciate your help Stormie! Made me decide to take my car insurance with State Farm. She went extra mile! Keep it up!"

"I had the best experience with Chuck Laibach State Farm. I needed to transfer State Farm accounts and did not know who to go to, I tried one that did not have a warm welcoming, so I decided to go to Chuck Laubach State Farm. Such a warm welcoming that you feel like family. Stormie worked with me to get my account transferred over and went over and beyond to get me the best deal for me. There are very few employees that are as attentive and professional as Stormie, she is definitely a highlight of the office. Thank you Chuck Laubach and staff (Stormie)."

"I was lucky to come across Stormie , Over the phone. She was very professional , polite and kind. She answered all my questions and made sure she had all my information correct. Before our conversation ended. If you read my review , call this office and ask for Stormie , great customer service over the phone ."

"I worked with Stormie, not once or twice, but 3 times within the past 3 months and they were not to file a claim either. Stormie was attentive and responsive whether by phone or email. It is safe knowing all or belongings are insured and all together through State Farm. Knowing I have Stormie one call away for any of my needs is reassuring."

"I have been a client of State Farm since 1964, and a client of Mr. Chuck Laubach's branch for some time. I'd like to report that I have had a very excellent experience with this office. Always welcoming, helpful, and a good guide through the maze of a well-constructed personal insurance program. I value this agent, and this office as important components in insuring myself against the financial troubles which a loss can present. Thank you, Robert Mapes"

"We are a used car dealership. many of our customers do not have credit cards so when they are getting new insurance we will take their cash and use our company card to make the down payment for them. We were dealing with Martha Velasquez. We would call and tell her we would be using our card only for the down payment. We had no idea until months later that she set it up on automatic payments using our card. This resulted in $2281 in charges. We informed Martha and requested a refund. she said she would get back to us and never did. By the time we went to dispute too much time had passed. Mr. Laubach did offer us $700 but we feel as if the entire amount should have been refunded. Although we lost over $2000 this state farm agent lost a lot of business as a result of this. We do not recommend this agent and feel as if they do not value relationships and honesty."

"Martha Velasquez, YOU ARE AN ANGEL SENT FROM ABOVE!!! Wonderful experience working with her the 30 minutes it took to fine tune my policy for my new vehicle. Considering i am 23 and do not have the most knowledge on insurance i hung up the phone feeling like an Insurance adviser. Again Martha thanks so much!!"